Store Policy

Thank you for choosing PROJECT '24! We're committed to ensuring your shopping experience with us is enjoyable and convenient. Please review our store policy below:

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Returns and Exchanges

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1. 30-Day Return Policy: Items cannot be returned unless they are damaged or defective upon receipt. 

2. Proof of Purchase: A receipt or proof of purchase is required for all returns and exchanges.

3. Refund Method: Refunds will be issued to the original form of payment. If the original payment method is unavailable, store credit will be provided.

4. Final Sale Items: Final sale items cannot be returned or exchanged unless they are damaged or defective upon receipt.

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Shipping and Delivery

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1. Shipping Times: Orders are typically processed within 1-2 business days. Shipping times may vary depending on the destination.

2. Shipping Fees: Shipping fees are calculated at checkout based on the shipping method selected and the destination.

3. International Orders: We offer international shipping. Additional customs fees or duties may apply depending on the destination country, and customers are responsible for these fees.

4. Order Tracking: Once your order has shipped, you will receive a shipping confirmation email with tracking information.

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Product Care

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1. Care Instructions: Please refer to the care label on the garment for specific washing and care instructions.

2. Quality Guarantee: We stand behind the quality of our products. If you experience any issues with the quality of your purchase, please contact us for assistance.

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Customer Service

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1. Contact Information: If you have any questions, concerns, or feedback, our customer service team is here to help. You can reach us via email at project.24.2024@gmail.com.

2. Feedback: We value your feedback and use it to improve our products and services. Please feel free to share your thoughts with us at any time.

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Privacy Policy

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1. Data Protection: We take your privacy seriously and adhere to strict data protection policies. Any personal information collected during the purchasing process is used solely for order fulfillment and will not be shared with third parties.

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Store Policies Subject to Change

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Please note that our store policies are subject to change without prior notice. We reserve the right to update our policies as needed to better serve our customers and adapt to changing circumstances.

Thank you for shopping with PROJECT '24! We appreciate your support and look forward to providing you with stylish and high-quality apparel.